Terms and Conditions


By using or accessing www.sanctumbristol.com (“the Website”), you agree to be legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions, please do not use this Website.

Information about us

This Website is operated by Situations Trust, a company limited by guarantee registered in England and Wales (registered company no: 07910541) and a registered charity (registered charity no: 1147019). Its registered office address is: Spike Island, 133 Cumberland Road, Bristol BS1 6UX.

Website Use

We may at any time and without prior notice to you replace or amend these terms and conditions. Your continued use of this Website after amendments are made means you accept the terms and conditions as updated. Therefore, please visit this page regularly to review these terms and conditions.

You may not alter the Website in any way or do anything that might or will damage or disrupt the good working order of the Website.


Whilst we aim to provide you with accurate information on this Website, we are unable to guarantee that the information and content contained in the Website is accurate, verified or complete. We accept no liability if you or any person or organisation relies on or uses the information and/or content.

Use of Website from outside the UK

Whilst we welcome all visitors to this Website, we cannot guarantee that the Website is appropriate or available for use in any territory. Those who visit the Website from outside the UK are responsible for complying with all applicable laws. If use of the Website breaches any law in your jurisdiction(s), you may not use the Website and you must exit immediately.

Intellectual Property and use of content

The content of the Website is owned by us or third parties.

No content from the Website may be copied, used or reproduced without our written consent, except:

Please send your written requests to use content from the Website to info@situations.org.uk.


Please note that in no circumstances may you use:

Linked sites

We make no representations about any other Websites. When you access any other Website through the Website you understand that it is independent from us and that we have no control over that website and can accept no responsibility in relation to its content or the way you interact with it.

Linking to the Website

You may link to any part of this Website provided you ensure that by doing so you breach no law or rights of others, and that the linking to this Website does not suggest any association, patronage, approval or endorsement, except with our prior written consent.


We cannot guarantee that the Website will be uninterrupted or error free, or that the Website or your use of it will be free of viruses or harmful material. You are responsible for ensuring that your computer and computer system is suitable to use, and compatible with, the Website.

It is your responsibility to ensure that your computer system (including, but not limited to, your hardware, software and data) is not damaged by your use of the Website.

In circumstances where you suffer loss or damage arising out of or in connection with the use of the Website, we accept no liability.

The limitations and exclusions above only apply to the extent permitted by law.

Distance Selling Regulations

If you are a consumer purchasing publications from the website, you may return any publications you have purchased within 7 working days of delivery for any reason (including if you simply change your mind), provided the publication(s) are not damaged or altered in any way. To do so, you must notify us in writing or by other durable medium (including email – info@situations.org.uk) within those 7 working days. You will then be entitled to a refund from us, which will be paid as soon as possible, but in any event within 30 calendar days. While in your possession, you must keep any publications you intend to return to us in good condition.


We will refund you the price paid and your reasonable costs for returning the publications.

English law and jurisdiction

These terms and conditions and your use of the Website are governed by English law and you submit to the exclusive jurisdiction of the English courts.

Contacting us

Please contact us at: info@situations.org.uk if you have any questions or concerns about this Website.

If you contact us or we contact you in relation to the Website, we will do so in accordance with our Privacy Policy (accessible through a footer on the Website).